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<p>This is typically a graphics driver bug. Please update your
graphics driver, or revert to an earlier version, to fix the
problem. There is also a chance that rebooting your computer
would fix the problem.<br>
</p>
<p><br>
</p>
<p> HTH,</p>
<p><br>
</p>
<p> Greg<br>
</p>
<p><br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 7/23/2021 6:44 AM, Chang, Jufang via
Chimera-users wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CH2PR02MB61204D491D822F607666B8EDC6E59@CH2PR02MB6120.namprd02.prod.outlook.com">
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
Hi, there,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
I used Chimera for a very short period of time. When I just
started using Chimera I was able to save image by going to
"file" and "save image" to save the image on the display window.
For some reason, this stopped working. Now, after I did the same
thing, the image I saved has complete blackness (attached). I
wonder whether I might get be able to get help from you. I also
tried using command line to save image. The result is the same.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
The exact procedure I used are: Go to "Presets", choose
"publication 1"</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
, then go to "File" and "save image"</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
I used window system.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
Thank you </div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0);">
J</div>
<span
style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span>
<p class="MsoNormal"><o:p> </o:p></p>
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