<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 5 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.apple-tab-span
{mso-style-name:apple-tab-span;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang=EN-GB link=blue vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hi Eric,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks for getting back to me. The current driver I am using is the Radeon Software Adrenalin 21.5.2. The release date of this one was 5/17/2021 so that’s probably the broken one that you have mentioned. </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have installed Chimera X and this seems to work fine but I have only used it for about an hour. I am new to Chimera and have been following a tutorial series that uses Chimera. Unfortunately the two seem to be quite different so I really need Chimera to be able to continue. Not that it’s important, I’m just explaining my situation.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When I am home in a couple of days, I will go back to the driver version 21.4.1 and see how that gets on. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks for your help.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kind Regards,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>George</p><p class=MsoNormal><o:p> </o:p></p><div style='mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='border:none;padding:0cm'><b>From: </b><a href="mailto:pett@cgl.ucsf.edu">Eric Pettersen</a><br><b>Sent: </b>24 May 2021 19:31<br><b>To: </b><a href="mailto:georgetclarke120@gmail.com">Gmail</a><br><b>Cc: </b><a href="mailto:chimera-users@cgl.ucsf.edu">chimera-users@cgl.ucsf.edu</a><br><b>Subject: </b>Re: [Chimera-users] Chimera wont start</p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi George,<o:p></o:p></p><div><p class=MsoNormal><span class=apple-tab-span> </span>What driver do you have installed exactly? A recent driver update for Radeon cards breaks Chimera but it was our understanding that the <i>very</i> latest update (Radeon Software Adrenalin 21.4.1 from 20 April 2021;<span style='color:black;background:white'> Windows display driver version 27.20.21002.112) fixes the problem.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='color:black;background:white'><br><br></span><o:p></o:p></p></div><div><p class=MsoNormal>--Eric Eric Pettersen UCSF Computer Graphics Lab<o:p></o:p></p></div><div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><br><br><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On May 23, 2021, at 1:47 PM, Gmail <<a href="mailto:georgetclarke120@gmail.com">georgetclarke120@gmail.com</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>Hello,<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>I am installing chimera for the first time so have very limited experience. The error code -1073741819 comes up after booting. I have the latest driver installed on my graphics card (amd radeon 5600 xt) and have tried installing both the latest windows 64 bit release, and the daily build (may 20 2021).<span class=apple-converted-space> </span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>The debug log comes up with the following;<o:p></o:p></p></div><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Cannot execute 'gzip': no automatic decompression of .Z files<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>initializing general preferences<o:p></o:p></p></div><div><p class=MsoNormal>loading Tix<o:p></o:p></p></div><div><p class=MsoNormal>initializing graphics<o:p></o:p></p></div><div><p class=MsoNormal>Return code: -1073741819<o:p></o:p></p></div><div><p class=MsoNormal>Press return or enter to to exit<o:p></o:p></p></div><div style='border:none;border-bottom:solid windowtext 1.0pt;padding:0cm 0cm 1.0pt 0cm'><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Any help as to what I am doing wrong would be greatly appreciated. I can provide more details if needed. Thanks in advance.<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Kind Regards,<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>George<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>_______________________________________________<br>Chimera-users mailing list:<span class=apple-converted-space> </span></span><a href="mailto:Chimera-users@cgl.ucsf.edu"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Chimera-users@cgl.ucsf.edu</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>Manage subscription:<span class=apple-converted-space> </span></span><a href="https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</span></a><o:p></o:p></p></div></blockquote></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>