<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi George,<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>What driver do you have installed exactly? A recent driver update for Radeon cards breaks Chimera but it was our understanding that the <i class="">very</i><span style="font-style: normal;" class=""> latest update (</span>Radeon Software Adrenalin 21.4.1 from 20 April 2021;<span style="white-space: pre-wrap; background-color: rgb(255, 255, 255);" class=""> Windows display driver version 27.20.21002.112) fixes the problem.</span></div><div class=""><span style="white-space: pre-wrap; background-color: rgb(255, 255, 255);" class=""><br class=""></span></div><div class=""><span style="white-space: pre-wrap;" class="">--Eric
Eric Pettersen
UCSF Computer Graphics Lab</span></div><div class=""><div class=""><br class=""></div><div><br class=""><blockquote type="cite" class=""><div class="">On May 23, 2021, at 1:47 PM, Gmail <<a href="mailto:georgetclarke120@gmail.com" class="">georgetclarke120@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hello,</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I am installing chimera for the first time so have very limited experience. The error code -1073741819 comes up after booting. I have the latest driver installed on my graphics card (amd radeon 5600 xt) and have tried installing both the latest windows 64 bit release, and the daily build (may 20 2021).<span class="Apple-converted-space"> </span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">The debug log comes up with the following;</div><div style="border-style: none none solid; border-bottom-width: 1pt; border-bottom-color: windowtext; padding: 0in 0in 1pt;" class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; border: none; padding: 0in;" class=""><o:p class=""> </o:p></div></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Cannot execute 'gzip': no automatic decompression of .Z files</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">initializing general preferences</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">loading Tix</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">initializing graphics</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Return code: -1073741819</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Press return or enter to to exit</div><div style="border-style: none none solid; border-bottom-width: 1pt; border-bottom-color: windowtext; padding: 0in 0in 1pt;" class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; border: none; padding: 0in;" class=""><o:p class=""> </o:p></div></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Any help as to what I am doing wrong would be greatly appreciated. I can provide more details if needed. Thanks in advance.</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Kind Regards,<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">George<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Chimera-users mailing list:<span class="Apple-converted-space"> </span></span><a href="mailto:Chimera-users@cgl.ucsf.edu" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">Chimera-users@cgl.ucsf.edu</a><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Manage subscription:<span class="Apple-converted-space"> </span></span><a href="https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a></div></blockquote></div><br class=""></div></body></html>