<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Jimin,<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>These kind of problems (i.e. bugs) should be sent to <a href="mailto:chimera-bugs@cgl.ucsf.edu" class="">chimera-bugs</a> address, which I see you did as well. chimera-users is for “how-to” kinds of questions. Someone should respond to your chimera-bugs report soon.</div><div class=""><br class=""></div><div class="">—Eric<br class=""><div class="">
<div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span class="Apple-tab-span" style="white-space: pre;"><br class="Apple-interchange-newline"> </span>Eric Pettersen</div><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span class="Apple-tab-span" style="white-space: pre;"> </span>UCSF Computer Graphics Lab</div><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><br class=""></div><br class="Apple-interchange-newline">
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<div><br class=""><blockquote type="cite" class=""><div class="">On Apr 14, 2019, at 10:17 PM, 박지민(Park, Jimin) <<a href="mailto:jmpark@kias.re.kr" class="">jmpark@kias.re.kr</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="TerraceMsg" style="font-size: 11pt; font-family: Dotum, Arial, Verdana, sans-serif; caret-color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><font face="돋움, dotum" class="">Hello.</font></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><font face="돋움, dotum" class=""><br class=""></font></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><font face="돋움, dotum" class="">I've used Chimera for a year, but I can't start Chimera suddenly.</font></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><font face="돋움, dotum" class="">I deleted the old version, and installed the latest version, <span style="font-size: 14.6667px;" class="">chimera-1.13.1-win64.</span></font></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><font face="돋움, dotum" class=""><span style="font-size: 14.6667px;" class="">But it showed the same error.</span></font></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class="">When I start chimera, I got this message.</div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 11pt;" class="">--------------------------------------------------</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">Cannot execute 'gzip': no automatic decompression of .Z files</span></div><p style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class=""> </span></p><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">initializing general preferences</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">loading Tix</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">initializing graphics</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">Return code: -1073741819</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">Press return or enter to to exit</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 14.6667px;" class="">----------------------------------------------------</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 11pt;" class="">I found the similar error reported previously. (</span><a href="http://www.cgl.ucsf.edu/pipermail/chimera-users/2011-December/007021.html" style="font-size: 11pt;" class="">http://www.cgl.ucsf.edu/pipermail/chimera-users/2011-December/007021.html</a><span style="font-size: 11pt;" class="">)</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class="">So I ran the dxdiag program on my computer and attached the file including all information from dxdiag.</div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class="">I will be grateful for any help you can provide.</div><p style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""> </p><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class=""><span style="font-size: 11pt;" class="">Best wishes,</span></div><div style="font-size: 11pt; margin: 0px; padding: 0px; line-height: 1.3;" class="">Jimin Park.</div></div><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><div id="TMSMDN" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; background-image: url("http://mail.kias.re.kr/mail/receiveMDN.do?mdnData=WNCGl6kmcCth%2BPj9snhCTSOHyoTtNJ3CThY24GSccn1BLYtaVEcRMXVm1f8ZwWst47lgStmHx%2BRM%0AbVs4XenqVgmw5yb2i7nEAl6Roa%2B38tg7lw2GsXMcWJQ6SStSGBS4pZ54%2FtQbgsjHElx5JkmolGSS%0ACfBYY%2F3rI%2FzDPAo1M84%3D%0A");" class=""></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Chimera-users mailing list:<span class="Apple-converted-space"> </span></span><a href="mailto:Chimera-users@cgl.ucsf.edu" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">Chimera-users@cgl.ucsf.edu</a><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Manage subscription:<span class="Apple-converted-space"> </span></span><a href="http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a></div></blockquote></div><br class=""></div></body></html>