<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi 许东,<div class=""><br class=""></div><div class=""> The blank image is because the graphics driver on your computer has problems. Here are ways you can get image save to work. Set the “supersample” option in the image save dialog from its default 3x3 to 1x1. Supersampling 3x3 using some fancier off-screen rendering and that is where the graphics driver usually fails. Next option is to try to update your graphics driver. The other option is to use another computer which has a working graphics driver.</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Tom</div><div class=""><br class=""></div><div class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Aug 3, 2018, at 12:41 AM, 许东 wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="line-height: 1.7; font-size: 14px; font-family: Arial;" class=""><div class="">Dear editors:</div><div class="">thank you for your excellent work. I had a problem. After i built my protein model, it was shown in software as:<span id="cid:321c1c16$1$164febb9eab$Coremail$xudongzhuanyong$163.com"><image.png></span>but when i tried to save the result, the output was displayed as </div><div class=""><span id="cid:2493bede$2$164febb9eac$Coremail$xudongzhuanyong$163.com"><image.png></span>so could you tell me how to solve this problem? look forward to your reply, thank you</div></div><br class=""><br class=""><span title="neteasefooter" class=""><div class=""> <br class="webkit-block-placeholder"></div></span>_______________________________________________<br class="">Chimera-users mailing list: <a href="mailto:Chimera-users@cgl.ucsf.edu" class="">Chimera-users@cgl.ucsf.edu</a><br class="">Manage subscription: <a href="http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users" class="">http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a><br class=""></div></blockquote></div><br class=""></div></body></html>