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<p>Hi Mark,<br>
</p>
<p>The Chimera Python should not be affected by other Python
installations. Chimera explicitly ignores the standard Python
environment variables. But we may have missed one. Please send
us a bug report using the Help / Report A Bug... menu entry. That
will tell us what kind of computer you have and which graphics
driver. Unfortunately, in this case, the environment variables
are not part of the report. To send the environment variables,
run the cmd program, type "set" (without quotes and press the
Return/Enter key afterwards), then right mouse click to Select All
of the text, then in the Description part of the Chimera bug
submission dialog, type Control-V to paste in the selected text.
Then submit the bug.</p>
<p> -- Greg<br>
</p>
<br>
<div class="moz-cite-prefix">On 02/13/2018 01:17 AM, Mark Warren
wrote:<br>
</div>
<blockquote type="cite"
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<div class="WordSection1">
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I
tried that, generated a new preferences file, and no change
I’m afraid.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">The
only thing that might be a factor I can think of is I
changed the python install from std python(3.6) to anaconda
(python 3.6). All other python apps work fine. Is this
likely to be a cause, is there something I can check, a
path, env variable setting, something like that?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks
for your help<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span
lang="EN-US"> Eric Pettersen [<a class="moz-txt-link-freetext" href="mailto:pett@cgl.ucsf.edu">mailto:pett@cgl.ucsf.edu</a>]
<br>
<b>Sent:</b> 12 February 2018 23:40<br>
<b>To:</b> Mark Warren
<a class="moz-txt-link-rfc2396E" href="mailto:mark.warren@md.catapult.org.uk"><mark.warren@md.catapult.org.uk></a><br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:chimera-users@cgl.ucsf.edu">chimera-users@cgl.ucsf.edu</a><br>
<b>Subject:</b> Re: [Chimera-users] Video issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Mark,<o:p></o:p></p>
<div>
<p class="MsoNormal"><span class="apple-tab-span">
</span>I have a vague recollection that this problem is
caused by a problematic preferences file — particularly a
bad entry in the recently opened files list. You can test
this by renaming your “preferences” file to something else
and then starting Chimera. You can tell which folder that
file is in by starting Chimera, opening Preferences
(Favorites->Preferences) and changing the Category in the
resulting dialog to “Preferences”. The location of the
preferences file will then be displayed. On Windows the
folder typically is C:\Documents and Settings\<i>your_user_name</i>\Application
Data.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-tab-span">
</span>I’m keeping my fingers crossed that this works…<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">—Eric<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">On Feb 9, 2018, at 1:20 AM, Mark
Warren <<a
href="mailto:mark.warren@md.catapult.org.uk"
moz-do-not-send="true">mark.warren@md.catapult.org.uk</a>>
wrote:<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">Hi,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks for that. I have updated
to the latest graphics version and no change. I
then executed the commands and no change. I load up
the 1yti example, the IDLE window shows #0, chain A:
SIV proteinase and #0, chain I: peptide product so I
know it loaded<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">I have installed Anaconda python,
are there any known issues/gotchas with python
installations?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks for the help<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Mark<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<div>
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span
class="apple-converted-space"><span
lang="EN-US"> </span></span><span
lang="EN-US">Eric Pettersen [<a
href="mailto:pett@cgl.ucsf.edu"
moz-do-not-send="true"><span
style="color:purple">mailto:pett@cgl.ucsf.edu</span></a>]<span
class="apple-converted-space"> </span><br>
<b>Sent:</b><span
class="apple-converted-space"> </span>08
February 2018 21:37<br>
<b>To:</b><span class="apple-converted-space"> </span>Mark
Warren <<a
href="mailto:mark.warren@md.catapult.org.uk"
moz-do-not-send="true"><span
style="color:purple">mark.warren@md.catapult.org.uk</span></a>><br>
<b>Cc:</b><span class="apple-converted-space"> </span><a
href="mailto:chimera-users@cgl.ucsf.edu"
moz-do-not-send="true"><span
style="color:purple">chimera-users@cgl.ucsf.edu</span></a><br>
<b>Subject:</b><span
class="apple-converted-space"> </span>Re:
[Chimera-users] Video issues</span><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Hi Mark,<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><span class="apple-tab-span"> </span><span
class="apple-converted-space"> </span>Probably
the first thing to check is that the driver for
your graphics card is up to date. If the problem
persists after installing the most recent driver
for your card, then try this experiment: Open the
IDLE Python shell (Tools->General
Controls->IDLE) and type:<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">from chimera.tkgui import app<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">app.rapidAccess.shown = False<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Doe the rapid access interface
go away when you do that?<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">—Eric<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><span
class="apple-tab-span"> </span><span
class="apple-converted-space"> </span>Eric
Pettersen<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><span
class="apple-tab-span"> </span><span
class="apple-converted-space"> </span>UCSF
Computer Graphics Lab<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"><br>
<br>
<br>
<o:p></o:p></p>
</div>
<blockquote
style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal">On Feb 8, 2018, at 8:15
AM, Mark Warren <<a
href="mailto:mark.warren@md.catapult.org.uk"
moz-do-not-send="true"><span
style="color:purple">mark.warren@md.catapult.org.uk</span></a>>
wrote:<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal">Hi,<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Running win10 and using
Chimera 1.12. Upon startup I’m getting
the splash logo, then the rapid access
screen. All OK so far. However I load
any protein and the dialog along the
bottom status bar confirms its loaded but
the screen still shows the rapid access
screen. I can toggle the lightning button
in the bottom right as much as I like but
it remains on the rapid access screen.
Any ideas what to check?<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">Thanks<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:9.0pt;font-family:"Helvetica",sans-serif">The
Medicines Discovery Catapult is one of a
network of elite technology and innovation
centres established by Innovate UK as a
long-term investment in the UK’s economic
capability. Applying business-led
research, Catapults help businesses
transform great ideas into valuable
products and services to compete in the
global markets of tomorrow. Medicines
Discovery Catapult is a company limited by
guarantee, registered in England and Wales
with company number 09928547. Our
registered office is at Medicines
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</div>
</div>
</blockquote>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span
style="font-size:9.0pt;font-family:"Helvetica",sans-serif">The
Medicines Discovery Catapult is one of a network of
elite technology and innovation centres established
by Innovate UK as a long-term investment in the UK’s
economic capability. Applying business-led research,
Catapults help businesses transform great ideas into
valuable products and services to compete in the
global markets of tomorrow. Medicines Discovery
Catapult is a company limited by guarantee,
registered in England and Wales with company number
09928547. Our registered office is at Medicines
Discovery Catapult, Mereside, Alderley Park,
Alderley Edge, Cheshire, SK10 4TG. This email and
any attachments may contain confidential information
and is intended solely for the addressee. If you
have received it in error, please send it back to us
and immediately and permanently destroy all copies.
Do not use, copy or disclose the information
contained in this message or in any attachment.</span><o:p></o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
The Medicines Discovery Catapult is one of a network of elite
technology and innovation centres established by Innovate UK as a
long-term investment in the UK’s economic capability. Applying
business-led research, Catapults help businesses transform great
ideas into valuable products and services to compete in the global
markets of tomorrow. Medicines Discovery Catapult is a company
limited by guarantee, registered in England and Wales with company
number 09928547. Our registered office is at Medicines Discovery
Catapult, Mereside, Alderley Park, Alderley Edge, Cheshire, SK10
4TG. This email and any attachments may contain confidential
information and is intended solely for the addressee. If you have
received it in error, please send it back to us and immediately
and permanently destroy all copies. Do not use, copy or disclose
the information contained in this message or in any attachment.
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<pre wrap="">_______________________________________________
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