<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Jun Ha,<div class=""><br class=""></div><div class=""> The black image is almost surely a graphics driver problem. It is a little strange that it happens with the laptop display and not the external display. But the settings you are using are probably not reasonable. Asking for a 5000 x 3750 pixel image at 4x supersampling makes a 20000 by 15000 pixel image and then bins the pixels down by 4 to get the requested image size. Unless you are printing a poster of this image this is overkill. At 5000x3750 if it is just for screen viewing or printing on a standard letter size piece of paper I would not use any supersample (1x). If you really need these settings then you will need a better graphics driver or better graphics card.</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Tom</div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Feb 11, 2018, at 9:32 PM, Jun Ha Song wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><div class="gmail_default" style="font-size:small">Hello,</div><div class="gmail_default" style="font-size:small"><br class=""></div><div class="gmail_default" style="font-size:small">I have been fan of "Save Image..." when I am making figures. I have been using the function for some time, and last time I used it was Friday (Feb 9th, 2018). I would take images of 5000x3750 with supersample of 4x4 all the time.</div><div class="gmail_default" style="font-size:small"><br class=""></div><div class="gmail_default" style="font-size:small">However, today, I noticed that the function was not working. When I specify pixel that is above the screen resolution (1920x1080), it would just be blank black image with specified image size. However, if I do not change the Chimera resolution and keep it default (ex. 1024x768), it is properly imaged.<br class=""></div><div class="gmail_default" style="font-size:small"><br class=""></div><div class="gmail_default" style="font-size:small">I have not had any system change in my computer. The only change is that I am currently using my laptop's screen, whereas before I have been using monitor connected to my laptop via HDMI cable.</div><div class="gmail_default" style="font-size:small"><br class=""></div><div class="gmail_default" style="font-size:small">What could be the reason for this sudden malfunction?</div><div class="gmail_default" style="font-size:small"><br class=""></div><div class="gmail_default" style="font-size:small">Best,</div><div class="gmail_default" style="font-size:small">Junha.</div></div>
<span id="cid:B77B8A2B-CD87-47E7-A6A1-56D132F71A30@cgl.ucsf.edu"><UCSF Chimera Save Image.png></span><span id="cid:B1260EF5-6B02-45BD-B017-CD760738EB91@cgl.ucsf.edu"><Figure01.png></span>_______________________________________________<br class="">Chimera-users mailing list: <a href="mailto:Chimera-users@cgl.ucsf.edu" class="">Chimera-users@cgl.ucsf.edu</a><br class="">Manage subscription: <a href="http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users" class="">http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a><br class=""></div></blockquote></div><br class=""></div></body></html>