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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Dear Chimera-team,<br>
<br>
<br>
I was trying to use a MultiFit service of Chimera (to fit two models into my cryo density map), and it gives me the following error:<br>
<br>
<br>
Wrote /tmp/tmp_rSyaW/INSRT_model2.pdb<br>
Wrote /tmp/tmp_rSyaW/1x1n.pdb<br>
Traceback from web service request (connection setup):<br>
Traceback (most recent call last):<br>
File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 11, in __init__<br>
self._setup(serviceName, opalURL, sessionData)<br>
File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 52, in _setup<br>
md = self.sudsClient.service.getAppMetadata()<br>
File "/opt/UCSF/Chimera64-1.11.2rc/lib/python2.7/site-packages/suds_jurko-0.6-py2.7.egg/suds/client.py", line 280, in __getattr__<br>
port = self.__find(0)<br>
File "/opt/UCSF/Chimera64-1.11.2rc/lib/python2.7/site-packages/suds_jurko-0.6-py2.7.egg/suds/client.py", line 315, in __find<br>
raise Exception, 'No services defined'<br>
Exception: No services defined<br>
<br>
Typically, if you get a TypeError, it's a problem on the remote server<br>
and it should be fixed shortly. If you get a different error or<br>
get TypeError consistently for more than a day, please report the<br>
problem using the Report a Bug... entry in the Help menu. Please<br>
include the traceback printed above as part of the problem description.<br>
Traceback from web application request:<br>
Traceback (most recent call last):<br>
File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/appWebService.py", line 48, in _initApp<br>
self.backend = Backend(service, url)<br>
File "/opt/UCSF/Chimera64-1.11.2rc/share/WebServices/opal_client.py", line 21, in __init__<br>
raise NonChimeraError("Web service appears "<br>
NonChimeraError: Web service appears to be down. See Reply Log for more details.<br>
Service 'opal:MultiFitWebService' is unavailable. See Reply Log for more details.<br>
<br>
<br>
Could you please give me a clue what might be a problem.<br>
<br>
I do have an internet connection (checked by 'Fletch by ID... ' function)<br>
<br>
Thank you for your support,<br>
Julia<br>
<br>
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