<html>
<head>
<meta content="text/html; charset=windows-1252"
http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
<p>Hi Patricia,</p>
<p>We'll need more information about your computer to start to
figure out what's going wrong. Please run the "dxdiag" program
(without the quotes), click on the "Save All Information" button
to save the information about your computer into a text file.
Then email that text file as an attachment to
<a class="moz-txt-link-abbreviated" href="mailto:chimera-bugs@cgl.ucsf.edu">chimera-bugs@cgl.ucsf.edu</a> with a description of the problem (a
copy of your original email will do). Either I or another one of
the chimera programmers will look at that information and get back
to you. FYI, we only want the information from the System and
Display tabs, so you can edit the text file to only have those
sections if you wish.<br>
</p>
<p> HTH,</p>
<p> Greg<br>
</p>
<br>
<div class="moz-cite-prefix">On 09/25/2016 09:40 PM, Patty Tran
wrote:<br>
</div>
<blockquote
cite="mid:CAO5yWk3AkXZ37jsgs2K53P_Gn798=1aAoNAU13EmtrDN7WqivA@mail.gmail.com"
type="cite">
<div dir="ltr">
<div>
<div>
<div>
<div>
<div>
<div>Hello!<br>
<br>
</div>
I installed two versions of Chimera (Microsoft Windows
64-bit
<a moz-do-not-send="true"
href="https://www.cgl.ucsf.edu/chimera/cgi-bin/secure/chimera-get.py?file=win64/chimera-1.11.2-win64.exe">chimera-1.11.2-win64.exe</a><br>
and Microsoft Windows 64-bit
<a moz-do-not-send="true"
href="https://www.cgl.ucsf.edu/chimera/cgi-bin/secure/chimera-get.py?file=win64/chimera-1.11-win64.exe">chimera-1.11-win64.exe)</a><br>
<br>
</div>
I have only been able to run the program once and that
was when I clicked "start program" after installing the
1.11 version.<br>
<br>
</div>
I have been unable to find the Chimera desktop icons and
the program itself in the list of programs. I thought I
could find the programs under my C:/Program Files/Chimera
but there are no folders.<br>
<br>
</div>
Could someone provide instruction on how to uninstall the
programs and install them so I could find and use the
program easily? <br>
<br>
</div>
Thank you.<br>
</div>
Patricia<br>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
Chimera-users mailing list: <a class="moz-txt-link-abbreviated" href="mailto:Chimera-users@cgl.ucsf.edu">Chimera-users@cgl.ucsf.edu</a>
Manage subscription: <a class="moz-txt-link-freetext" href="http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users">http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a>
</pre>
</blockquote>
<br>
</body>
</html>