<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Mike,<div><span class="Apple-tab-span" style="white-space:pre"> </span>Probably the first thing you should do is make sure that the drivers for your graphics card are up to date. If Chimera continues to fail with up-to-date drivers, then run Chimera in "debug" mode and let us know what the output is. You might want to send that to <a href="mailto:chimera-bugs@cgl.ucsf.edu">chimera-bugs@cgl.ucsf.edu</a> rather than chimera-users. That will open a ticket in our bug database for your problem and will avoid having everyone on this list receiving the details of your problem -- which probably wouldn't interest them very much.</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>This previous mail on chimera-users details how to run Chimera in debug mode:</div><div><br></div><div><a href="http://plato.cgl.ucsf.edu/pipermail/chimera-users/2008-September/003120.html">http://plato.cgl.ucsf.edu/pipermail/chimera-users/2008-September/003120.html</a></div><div><br></div><div>--Eric</div><div><br><div><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="5" style="font: normal normal normal 16px/normal Helvetica; "> Eric Pettersen</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="5" style="font: normal normal normal 16px/normal Helvetica; "> UCSF Computer Graphics Lab</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="5" style="font: normal normal normal 16px/normal Helvetica; "> <a href="http://www.cgl.ucsf.edu">http://www.cgl.ucsf.edu</a></font></div><br class="Apple-interchange-newline"></div></span></div><div><div>On Nov 29, 2010, at 2:55 PM, Hunmin JUNG wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi,<br><br>Whenever I open the chimera after the installation, it gives me an <br>error 'pythonw.exe has stopped working'.<br>It didn't matter the version of the chimera.<br>Please what I need to do to resolve the problem.</div></blockquote><br></div><br></div><br></body></html>