<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>On Jun 21, 2010, at 9:32 AM, Christian Hesketh wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Hi there,<br>I have been able to use Chimera many times in the past, but now when I<br>try to run it, a dialog box pops up and I get get any further. In<br>fact, it seems to be spawned infinitely and I cannot close it. Here is<br>the message: "Class DBPuppet.AC_KEY_ERROR'> Can't open web info file<br>for reading". I don't know what has changed on my system to cause<br>this, it was working fine a week ago. Does anyone have any ideas? I am<br>using the most stable production version right now. My operating<br>system is Windows Vista.</div></blockquote><br></div><div>Hi Christian,</div><div><span class="Apple-tab-span" style="white-space:pre"> </span>We have an open ticket (#8515) in our bug-tracking system for this, but I don't see any activity for it since it was opened. The developer that works on that code is gone for a week and I don't see any simple fix for the problem myself. If you feel comfortable editing the Chimera Python source code, you could make a small change to <your Chimera installation>/share/DNPuppet/__init__.py that might allow you to get work done. Lines 450 and 451 should look like this:</div><div><br></div><div><div> else:</div><div> keyfile = self.getWebFile('w')</div><br></div><div>If you edit them to put a 'return' statement between them, like this:</div><div><br></div><div><div> else:</div><div> return</div><div> keyfile = self.getWebFile('w')</div><div><br></div></div>then I think Chimera will work, though it might have trouble opening Chimera scripts from web pages if you do any of that.<div><span class="Apple-tab-span" style="white-space:pre"> </span>I will add you to the recipient list for the open ticket so you get a notification when a real fix occurs.</div><div><br></div><div>--Eric</div><br><br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="5" style="font: 16.0px Helvetica"><span class="Apple-converted-space"> <span class="Apple-converted-space"> </span></span>Eric Pettersen</font></p><p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="5" style="font: 16.0px Helvetica"><span class="Apple-converted-space"> <span class="Apple-converted-space"> </span></span>UCSF Computer Graphics Lab</font></p><p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="5" style="font: 16.0px Helvetica"><span class="Apple-converted-space"> </span><a href="http://www.cgl.ucsf.edu">http://www.cgl.ucsf.edu</a></font></p><br class="Apple-interchange-newline"></div></span> </div><br></body></html>