[Chimera-users] Question about save images

[Tom Goddard]

The problem is your graphics driver.  It must have been updated to a broken version.  You will need to update your graphics driver to a working version to fix it.

	Tom


> On Jul 23, 2021, at 6:44 AM, Chang, Jufang via Chimera-users <chimera-users at cgl.ucsf.edu> wrote:
> 
> Hi, there,
> 
> I used Chimera for a very short period of time. When I just started using Chimera I was able to save image by going to "file" and "save image" to save the image on the display window. For some reason, this stopped working. Now, after I did the same thing, the image I saved has complete blackness (attached). I wonder whether I might get be able to get help from you. I also tried using command line to save image. The result is the same.
> 
> The exact procedure I used are: Go to "Presets",  choose "publication 1"
> , then go to "File" and "save image"
> 
> I used window system.
> 
> 
> Thank you 
> 
> J
>  
> The materials in this message are private and may contain Protected Healthcare Information or other information of a sensitive nature. If you are not the intended recipient, be advised that any unauthorized use, disclosure, copying or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this email in error, please immediately notify the sender via telephone or return mail.
> _______________________________________________
> Chimera-users mailing list: Chimera-users at cgl.ucsf.edu <mailto:Chimera-users at cgl.ucsf.edu>
> Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users <https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://plato.cgl.ucsf.edu/pipermail/chimera-users/attachments/20210723/488ad21a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: test.png
Type: image/png
Size: 4625 bytes
Desc: not available
URL: <http://plato.cgl.ucsf.edu/pipermail/chimera-users/attachments/20210723/488ad21a/attachment.png>