[Chimera-users] Can't connect to your website

Elaine Meng meng at cgl.ucsf.edu
Wed Jan 22 14:20:52 PST 2020

Hi Ilona,
The website was down for an hour or two, but it is back up now.  We didn’t get your e-mail either until it was back up, which is frequently the case when “the system” is having a problem, so usually the best approach is to wait a couple hours and check again!
Elaine C. Meng, Ph.D.
UCSF Chimera(X) team
Department of Pharmaceutical Chemistry
University of California, San Francisco

> On Jan 22, 2020, at 1:10 PM, Ilona Nudelman <inudelman02 at mail.rockefeller.edu> wrote:
> Hi,
> I am trying to connect to the UCSF Chimera website at https://www.cgl.ucsf.edu/chimera/ and it is not available with the error message "The server at www.cgl.ucsf.edu is taking too long to respond"
> I spoke with the IT department of my university to see if it was perhaps due to our firewall, but they say the problem is on your end.
> Are you guys aware of this issue?
> Thanks,
> Ilona

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