[Chimera-users] pythonw.exe always run new windows is the same computer

Tom Goddard goddard at sonic.net
Thu Dec 3 09:07:25 PST 2020

This problem has also been reported in past years and we never figured it out.  It looks like random Chimera menu entries are being pressed.  I see that your laptop has a touch screen.  I wonder if somehow the touch screen is sending events to Chimera.  Is it possible to turn off the touch screen and see if Chimera works then?  Chimera uses the Tk window toolkit and possibly that is not behaving correctly with the touch screen.

I made a bug report for your problem.

	http://plato.cgl.ucsf.edu/trac/chimera/ticket/17910 <http://plato.cgl.ucsf.edu/trac/chimera/ticket/17910>

You will get email about that bug report.  Reply to that email to discuss the problem further.  Probably few people on the general mailing list are interested to hear about it.


> On Dec 2, 2020, at 10:31 PM, gb1995 at zju.edu.cn wrote:
> Dear Tom:
> Thank you for your reply, I want to supply some important informations. last day, I use another users' picture to introduce  my problem. He aslo meet the same thing with me . The link :https://answers.microsoft.com/zh-hans/windows/forum/all/%E5%AE%89%E8%A3%85%E5%B9%B6%E6%89%93%E5%BC%80ucsf/19c5e5d3-064a-47b7-8514-7b87059530aa
> And I'm sure , we use the same computer Huawei rongyao magic book 2019. The link:https://www.giztop.com/huawei-honor-magicbook-2019.html
> So i use his picture and translate his chinses words into english to send your team.  My problem is little different from him ,I can install on D data,but D data 's startion is alwasys "pythonw.exe always run new windows " .But  when i install on C data in default way ,it can start normally that the computer is on just. When the computer is on 1 hour maybe ,it daam wrong. However, the one hour when i use, only the chrome and wechat  start, I have done the experiment. But The chimera X is OK on D Data,and never happen it.
> And on the another usr's problem wbsite ,i saw ohther people meet the same question. I think maybe the Chimera have wrong in rongyao computer? if the inter program have conflict?
> here are my picture:
>> -----原始邮件-----
>> 发件人: "Tom Goddard" <goddard at sonic.net>
>> 发送时间: 2020-12-03 01:54:13 (星期四)
>> 收件人: gb1995 at zju.edu.cn
>> 抄送: "chimera-users at cgl.ucsf.edu BB" <chimera-users at cgl.ucsf.edu>
>> 主题: Re: [Chimera-users] pythonw.exe always run new windows
>> That looks like some malware triggering all the Chimera menu entries.  It is possible to tell Chimera to start specific windows when it starts using its menu Favorites / Preferences / Tools the Auto Start checkbuttons.  But your screen shot shows Fetch by Id (from File menu) and that cannot be auto-started so I don't think autostart is doing it.  The fact that your web browser starts showing pages is probably because Chimera Help menu entries show web pages in your default browser for Chimera documentation.  Possibly Chimera could be getting a whole stream of menu shortcut keys that invoke the menu entries, but again their is no shortcut for Fetch by Id so that seems unlikely,
>> So I have no good idea about the crazy behavior you see other than malware on your computer being able to trigger all the Chimera menu entries.
>> 	Tom
>>> On Dec 2, 2020, at 12:58 AM, gb1995 at zju.edu.cn wrote:
>>> After installing and opening the UCSF chimera software, pythonw.exe keeps popping up new windows, causing it to fail to work normally.I have tried to download various versions of UCSF chimera software, and found that it cannot be used when installed on the D drive and can only be installed on the C drive. But after the installation is complete, double-click to open it, and various interfaces will pop up continuously. At the same time, Microsoft Edge will pop up web pages continuously, causing the software and computer to fail to work normally.
>>> <6135c7da-bb44-44ed-be9b-6e1d14afa98d.png><fe8b296c-b964-4d1d-b0ff-0577d1be443c.png> 
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