[Chimera-users] Sudden Chimera issues with OSX Mojave?

Eric Pettersen pett at cgl.ucsf.edu
Wed Jun 26 10:58:21 PDT 2019


Hi Neil,
	I don’t know why your systems would have started having problems in the last 48 hours.  Nonetheless, I suggest you try using the daily build instead of the production release.  The daily build uses a newer version of the Tk windowing toolkit that Chimera relies on to draw windows, handle scrolling, etc. and that newer version in particular has some fixes for bad scrolling behavior.  If the daily build fails to remedy the problem, try using Chimera’s Help→Report a Bug to make a bug report.  The bug report will include many details of your hardware and software setup that will help us investigate the problem.

—Eric


	Eric Pettersen
	UCSF Computer Graphics Lab



> On Jun 26, 2019, at 9:11 AM, Neil Rzechorzek <njr48 at cam.ac.uk> wrote:
> 
> Dear Chimera users,
> 
> Has anyone else started seeing issues with the latest stable version of Chimera on OSX Mojave?  We have two new identical systems that were running perfectly as recently as 48 hours ago, but now Chimera is constantly crashing whenever we do something as trivial as File>Open or if we attempt to save a map.
> 
> To our knowledge there has been no update to Mojave, and we haven't changed our Chimera installation.
> 
> An example of the error log generated by Chimera when trying to, for example, save a map is:
> 
> while executing
> "4642906592_scrollBothNow"
>     ("after" script)
> 
> File>Open windows do not scroll properly, and will instantly crash the entire program unless we change preferences to 'Open dialog starts in directory from last session = false'
> 
> Does anyone know of any recent (last ~36 hours...) changes to any supporting software?  We're wondering whether there has been some silent security update at Apple that has interefered with, for example, the windowing toolkit?
> 
> Many thanks,
> 
> Neil
> 
> 
> -- 
> Dr. Neil Rzechorzek
> Senior Research Associate
> Department of Biochemistry
> University of Cambridge
> Sanger Building
> 80 Tennis Court Road
> Cambridge, UK
> CB2 1GA
> www.bioc.cam.ac.uk
> 
> Biochemistry Enterprise Champion
> www.enterprise.cam.ac.uk
> 
> Advisory Chairman - Entrepreneurial Postdocs Of Cambridge
> www.epoc.group.cam.ac.uk
> 
> Email:  njr48 at cam.ac.uk
> Tel:  +44 (0)1223 333652
> 
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