[Chimera-users] Help, chimera keeps crashing on startup
Thomas Goddard
goddard at cgl.ucsf.edu
Tue Oct 19 11:00:49 PDT 2004
Hi Ann,
If Chimera used to work for you, and now the same version is crashing,
this suggests it is having a problem with something saved in your Chimera
preferences file. The Chimera preferences file is saved in
~/.chimera/preferences
I suggest you try renaming this preferences file to preferences-old.
If the preferences file is the problem Chimera will then start
and it will create a new preferences file.
We would like to fix the problem. Could you start the Mac
Applications/Utilities/Console and see what it displays when Chimera
crashes? If it gives an error message could you copy and paste it
in an email to us? Also if you press the Logs button on the Console
dialog, click the arrowhead for ~/Library/Logs and then the arrowhead for
CrashReporter and then python2.3.crash.log. This will show detailed
information about where Chimera crashed that would help us also.
Thanks,
Tom
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